Shipper Instructions
Instructions for setting up a FlashLink In-Transit Real-Time Mini Logger:
Click here to download the Shipper Instructions PDF file.
Please follow these steps to program your logger prior to deployment:
Click on screenshots to enlarge
For assistance, email techsupport@deltatrak.com
or call 1-800-390-0804.
Receiver Instructions
Receiver Instructions
- Go to www.flashtrakrtl.com
- To stop the logger, hold down the POWER button on top of unit until the red LED is flashing
- Return Logger to DeltaTrak for recycling by going to www.deltatrak.com/gogreen
RTL Receiver Support Form
How to Return Logger for Recycling
Consider the environment, please recycle:
GoGreen Recycle Program
FAQs
Getting Started:
How do I login?
You login to the DeltaTrak service using your email address and password used creating your account.
I forgot my password, what now?
At the login page you can find a link for resetting your password
Installing the DeltaTrak Device:
What is the best practices when placing a DeltaTrak device into a container?
As soon as you receive your DeltaTrak devices they are ready to be placed into a container. Preferably the DeltaTrak device should be attached to the last row of container load.
The person handling the devices simply just need to follow a couple of simple steps to set the device up properly:
- To start the logger press and hold the green POWER button on top of the unit until the green LED is flashing.
- Remove the label containing the serial number on the packaging and attach to your shipping documents.
- Use adhesive strips on the back of card to place logger on pallet or package.
- Place the device at eye level near the container doors with the DeltaTrak logotype facing the entrance. When this is done the device can be configured with shipment specific information.
Please see the Getting Started section for more information about this.
General Questions:
How is the DeltaTrak device connected to Internet?
They use 2G GSM to connect to internet in very similar way as a mobile phone. The device is equipped with a pre-paid SIM card that works world wide.
Why hasn't my DeltaTrak device updated in a while?
There is many possible reasons why the device doesn't have connectivity.
If the device is in a steel container in a rural area with bad GSM coverage or out at sea outside GSM reach the device will not be able to connect. However the device is still measuring and collecting sensor data even if there's is no GSM connectivity. As soon as the device is within GSM reach all data from last successful connection will be uploaded to the web front-end.
If you use your DeltaTrak device in reefer containers GSM signal is also affected by how the container is stacked on a ship or in a harbor. For instance if your container is in the middle of many other containers it might be very difficult to get GSM connectivity. However - as soon as your container is moved or transferred to another location all data from the last successful connection should be uploaded to the web front-end.